Joy Inc

Author: Richard Sheridan
Publisher: Penguin
ISBN: 0698151704
Size: 69.18 MB
Format: PDF, Kindle
View: 5286
The moment you walk into Menlo Innovations, you can sense the atmosphere full of energy, playfulness, enthusiasm, and maybe even . . . joy. As a package-delivery person once remarked, “I don’t know what you do, but whatever it is, I want to work here.” Every year, thousands of visitors come from around the world to visit Menlo Innovations, a small software company in Ann Arbor, Michigan. They make the trek not to learn about technology but to witness a radically different approach to company culture. CEO and “Chief Storyteller” Rich Sheridan removed the fear and ambiguity that typically make a workplace miserable. His own experience in the software industry taught him that, for many, work was marked by long hours and mismanaged projects with low-quality results. There had to be a better way. With joy as the explicit goal, Sheridan and his team changed everything about how the company was run. They established a shared belief system that supports working in pairs and embraces making mistakes, all while fostering dignity for the team. The results blew away all expectations. Menlo has won numerous growth awards and was named an Inc. magazine “audacious small company.” It has tripled its physical office three times and produced products that dominate markets for its clients. Joy, Inc. offers an inside look at how Sheridan and Menlo created a joyful culture, and shows how any organization can follow their methods for a more passionate team and sustainable, profitable results. Sheridan also shows how to run smarter meetings and build cultural training into your hiring process. Joy, Inc. offers an inspirational blueprint for readers in any field who want a committed, energizing atmosphere at work—leading to sustainable business results.

Chief Joy Officer

Author: Richard Sheridan
Publisher: Penguin
ISBN: 0735218234
Size: 23.19 MB
Format: PDF, Docs
View: 1488
The founder of Menlo Innovations and author of the business culture cult classic Joy, Inc offers an inspirational guide to leaders seeking joy in the challenge of leading others. Rich Sheridan's Joy, Inc. told the story of how his tiny software company in Ann Arbor, Michigan achieved success and renown by embracing offbeat culture and human-centered values. In Chief Joy Officer, he turns his attention from culture to leadership, and draws on his experience running Menlo and consulting elsewhere to offer a wise, provocative guide on how anyone can build leadership capacity for joy within their own organization. Chief Joy Officer offers sage, hard-won advice to any manager or leader who yearns to make more of an impact on the lives of others, including: * Self-understanding is the cornerstone for every virtue of leadership: authenticity, trust, humility, and optimism. * Good leaders make more leaders: Learn to judge your performance not on whether people are doing what they're told, but whether they're developing independent leadership capacity. * Influencing up is just as important is influencing down: how to encourage different thinking in those above you in your organizations. Filled with colorful anecdotes from Sheridan's personal journey and wisdom from many leadership mentors, Chief Joy Officer offers an approachable, down-to-earth philosophy and practice that will help even the most disillusioned of middle managers bring a renewed sense of purpose to their work building others.


Author: John Baldoni
Publisher: Routledge
ISBN: 1351861115
Size: 46.52 MB
Format: PDF
View: 6408
Leaders today need to be mindful of their circumstances as well as mindful of their own strengths and shortcomings. They need to have the disposition to succeed as well as the inner resourcefulness to persevere. Leaders must be willing to do things differently but also draw on tried and true traits, such as courage and gumption. Moxie is a concept that the modern leader is wise to adopt--one part courage, one part can-do spirit, and one part recognition. In Moxie: The Secret to Bold and Gutsy Leadership, author John Baldoni uses concrete, tried-and-true steps to bring out the inner leader in everyone. For management and employees alike, Moxie provides a roadmap to inspire innovation and effective leadership. Whether you're already at the helm of your organization or still looking for a way up the ladder, Moxie is the leadership tool you can't do without. Built on the MOXIE framework, leaders learn how Motivation, Opportunity, an "X" factor, Innovation, and Engagement work together for success.

Building The Fit Organization Six Core Principles For Making Your Company Stronger Faster And More Competitive

Author: Daniel Markovitz
Publisher: McGraw Hill Professional
ISBN: 1259587185
Size: 55.10 MB
Format: PDF, ePub, Mobi
View: 4948
Winner of The Shingo Research and Professional Publication Award! Everyone knows that in order to reach optimum levels of health, you have to exercise—and that you have to keep at it, day after day after day. No big secret here. It’s the same with process improvement, and, specifically, lean processes. Everything there is to know about Lean has been revealed. Countless books, articles, and seminars provide business leaders all the information they need to understand how lean works and how effective it can be when fully implemented. Again, not a secret. Why, then, do companies invariably fail in their pursuit of operational excellence? The same reason people fail to trim fat through exercise. They don’t do it. They try to squeeze it into their schedule; they don’t make it part of their schedule. And, inevitably, it becomes less of a priority. In the same vein, too many business leaders see process improvement as a project, something separate from the more “pressing” goals of profits and growth. That’s where they go wrong. And that’s where Building the Fit Organization comes in. In this practical, hands-on guide Markovitz walks you step by step through the process of making lean as intrinsic to your company as the pursuit of profits. You will learn how to make an unshakeable commitment to increasing the value provided by doing the right work in the right way with continuous monitoring of processes and structured coaching for everyone. You don’t need another book about lean. What you need to learn is how to make process improvement your company’s purpose. Like a serious athlete, you’re warmed up. You know what lean is and how it can help your organization. Now it’s time to perform. Building the Fit Organization is the next step to creating a company that can compete on the toughest of playing fields.

The Toyota Way To Service Excellence Lean Transformation In Service Organizations

Author: Jeffrey K. Liker
Publisher: McGraw Hill Professional
ISBN: 1259641112
Size: 50.40 MB
Format: PDF, Kindle
View: 3058
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you’ll learn how take advantage of all Lean has to offer. With this book as your guide, you’ll gain a clear understanding of Lean and discover the principles, practices and tools needed to develop people and processes that surprise and delight each of your customers. These ground-tested techniques are designed to help you make continuous improvements in your services, streamline your operations, and add ever-increasing value to your customers. Fascinating case studies of Lean-driven success in a range of service industries, including healthcare, insurance, financial services, and telecommunications, illustrate that Lean principles and practices work as well in services as they do in manufacturing. Drawn from original research and real-world examples, The Toyota Way to Service Excellence will help you make the leap to Lean.


Author: Henry Robinson Luce
Size: 47.24 MB
Format: PDF, Kindle
View: 4216

City Talks

Author: Robert Choate
Publisher: Wheatmark, Inc.
ISBN: 1587366231
Size: 11.25 MB
Format: PDF, ePub
View: 3434
"You will live and not die, and bring healing and hope to the nations, and restore leaders or soon-to-be leaders." This inspirational word to Robert Choate enabled him, through trials of testing, to one day be sent to the nations. A poor welfare surfer boy from the streets of coastal California, it seemed impossible. He had no family, no money, no social status, no real education. He lived on the streets and had no hope. By God's transforming power, Robert Choate rose to the challenge and built an international ministry, marked by controversy, achievement, and setbacks. Today, he is recognized as an international spiritual healing figure, who has preached to, prayed for, and chauffeured government leaders, celebrities, authors, sports stars, corporate executives, newly weds, families attending baby dedications, street people, terminally ill patients, drug addicts, cult followers, suicidal people, the mentally ill, molestation and rape victims, the homeless, and young and old people. Through his ministry, Choate has helped to establish churches and ministries. He was a pioneer in the early days of Christian television and radio for set design, programming, scripting, and talent, to effectively communicate the Gospel. The charismatic and Pentecostal anointing was brought to a fresh creative level, highlighting over 1,000 people, worship groups and ministries to over eighty countries and 40 million viewers through Gospel Channel Europe worldwide. Spanning thirty years of ministry to the masses through Christ Comfort Ministries International, "City Talks" programs, publishing, worship music, and home meetings, Robert's steadfast spirit, with the help of friends and family, stands as a testimony and witness to what can happen to an outcast who obeys the call of God.

Universal Wish

Author: Greg S. Reid
ISBN: 9781939078018
Size: 46.28 MB
Format: PDF, ePub, Mobi
View: 5658