Practical Empathy

Author: Indi Young
Publisher: Rosenfeld Media
ISBN: 1933820640
Size: 69.20 MB
Format: PDF, ePub, Mobi
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Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.

Emotionally Intelligent Design

Author: Pamela Pavliscak
Publisher: "O'Reilly Media, Inc."
ISBN: 1491953098
Size: 29.12 MB
Format: PDF, ePub, Docs
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As technology becomes deeply integrated into every aspect of our lives, we’ve begun to expect more emotionally intelligent interactions. But smartphones don’t know if we’re having a bad day, and cars couldn’t care less about compassion. Technology is developing more IQ, but it still lacks EQ. In this book, Pamela Pavliscak—design researcher and advisor to Fortune 500 companies—explores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela shows you how design can help promote emotional well-being. You’ll learn: How design has transformed emotion and how tech is transforming it again New principles for merging emotional intelligence and design thinking How to use a relationship model for framing product interactions and personality Methods for blending well-being interventions with design patterns How emotional resonance can guide designers toward ethical futures Implications of emotionally intelligent technology as it scales from micro- to mega-emotional spheres

Validating Product Ideas

Author: Tomer Sharon
Publisher: Rosenfeld Media
ISBN: 1933820926
Size: 68.37 MB
Format: PDF, Docs
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Want to know what your users are thinking? If you’re a product manager or developer, this book will help you learn the techniques for finding the answers to your most burning questions about your customers. With step-by-step guidance, Validating Product Ideas shows you how to tackle the research to build the best possible product.

Consumer Informatics And Digital Health

Author: Margo Edmunds
Publisher: Springer
ISBN: 3319969064
Size: 39.41 MB
Format: PDF, ePub, Docs
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This unique collection synthesizes insights and evidence from innovators in consumer informatics and highlights the technical, behavioral, social, and policy issues driving digital health today and in the foreseeable future. Consumer Informatics and Digital Health presents the fundamentals of mobile health, reviews the evidence for consumer technology as a driver of health behavior change, and examines user experience and real-world technology design challenges and successes. Additionally, it identifies key considerations for successfully engaging consumers in their own care, considers the ethics of using personal health information in research, and outlines implications for health system redesign. The editors’ integrative systems approach heralds a future of technological advances tempered by best practices drawn from today’s critical policy goals of patient engagement, community health promotion, and health equity. Here’s the inside view of consumer health informatics and key digital fields that students and professionals will find inspiring, informative, and thought-provoking. Included among the topics: • Healthcare social media for consumer informatics • Understanding usability, accessibility, and human-centered design principles • Understanding the fundamentals of design for motivation and behavior change • Digital tools for parents: innovations in pediatric urgent care • Behavioral medicine and informatics in the cancer community • Content strategy: writing for health consumers on the web • Open science and the future of data analytics • Digital approaches to engage consumers in value-based purchasing Consumer Informatics and Digital Health takes an expansive view of the fields influencing consumer informatics and offers practical case-based guidance for a broad range of audiences, including students, educators, researchers, journalists, and policymakers interested in biomedical informatics, mobile health, information science, and population health. It has as much to offer readers in clinical fields such as medicine, nursing, and psychology as it does to those engaged in digital pursuits.

Reference And Information Services An Introduction 5th Edition

Author: Linda C. Smith
Publisher: ABC-CLIO
ISBN: 1440836973
Size: 16.59 MB
Format: PDF, ePub
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Thoroughly updated, this is the essential guide to one of the most fundamental fields in the library profession. It links you—and through you, your patrons—to the significant changes that have occurred in reference and information sciences with emphasis on the growth of digital content. • Provides a comprehensive text edited by two highly regarded experts in reference and academic librarianship, Linda C. Smith and Melissa A. Wong, with chapters written by some of the best minds in the library science field • Includes newly updated information that reflects today's realities in reference service with an indication of how reference service may be provided to meet changing patron needs in the future • Encompasses the effective use of print sources, free online sources, and fee-based sources • Features individual chapters that can be used for in-service staff training or in student course packs

A Practical Guide To Emotional Intelligence

Author: David Walton
Publisher: Icon Books
ISBN: 1848314388
Size: 44.96 MB
Format: PDF, ePub, Docs
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Effectively understand yourself and others, to achieve a happier, healthier life. Improve your personal and professional relationships by learning a range of mental skills that can help you to successfully manage both yourself and the demands of working with others. Teaching you to stay in control, interpret body language and cope with negativity, this Practical Guide will help you to become aware of your own feelings and those of others, understand them and manage their impact. Filled with exercises, case studies and useful tips, Emotional Intelligence will help you to get smart about emotions and improve both your physical and psychological well-being.

Creativity And Collaborative Learning

Author: Jacqueline S. Thousand
Publisher: Brookes Pub
ISBN:
Size: 31.75 MB
Format: PDF, ePub, Docs
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Focuses on the power of teamwork between students with educational challenges, teachers, and families and shows how to use the collaborative learning model in the classroom.

Born For Love

Author: Bruce D. Perry
Publisher: Harper Collins
ISBN: 0061987670
Size: 72.58 MB
Format: PDF, Docs
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“Bruce Perry is both a world-class creative scientist and a compassionate therapist.” —Mary Pipher, author of Reviving Ophelia Born for Love is the definitive book on empathy. Renowned psychiatrist Bruce Perry has appeared on Oprah, CNN, National Public Radio’s All Things Considered, and other programs as an expert in this hot area of neuroscience, and has been cited as such in Newsweek, the New York Times, and The New Yorker (in a story written by Malcolm Gladwell). He and co-writer Maia Szalavitz explore empathy’s startling importance in human evolution and its significance for our children and our society. The authors of The Boy Who was Raised as a Dog present a powerful case that love is essential…and endangered.

Culture Fix

Author: Colin D. Ellis
Publisher: John Wiley & Sons
ISBN: 0730371492
Size: 74.87 MB
Format: PDF, ePub, Docs
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The playbook for building a great culture Culture is the key to success for every organisation, but what do great cultures do and what makes them successful? In Culture Fix, author Colin D Ellis shows you how to change the way you do things and create a winning culture that will keep your organisation relevant today and into the future. No matter your business, industry or country, your culture’s success depends on the emotional intelligence and engagement of people within it. Whether you’re a CEO, a manager, or a team leader, this comprehensive playbook provides everything you need to build self-motivating teams capable of delivering great value and great employee experiences for your organisation. Many organisations lack the knowledge for creating cultures that are uniquely suited for their people. Culture Fix offers real-world solutions to problems of culture change in organisations and teams of all types and sizes. build an aspirational vision for your organisation or team create a set of values that mean something enhance the communication between your people adopt the mindsets and behaviours for a successful culture create the right environment for innovation and creativity. Practical, insightful, honest and funny, Culture Fix: How to create a great place to work will show you how to create a workplace where great people can accomplish great things.